•  Thank you so very much for all your assistance to me in relation to my father. It is a nice feeling to know that if he requires help at any time he can call INS. Your help has been invaluable. I decided to use INS after ringing many companies and the main reason was your wonderful personalised approach. 

    —Rosemary H, Hornsby

  •  I remain a committed advocate of INS. Peace of mind is ours because we can trust that INS will be there when we need it. Not many better gifts available for my wife, family and friends - give me INS. 

    —Clem Dickinson, Burwood East, VIC

  •  INS LifeGuard has enabled our parents (88 & 90 years of age) to enjoy many more years in their own home than was ever expected. We as a family had peace of mind that in a medical emergency the necessary procedures were implemented far quicker than we could co ordinate. 

    —Graeme R, Toongabbie NSW

  •  Your phone and wrist button made me feel safe and secure in my own home when through illness I felt very vulnerable. The fact that I knew I only had to press a button to have someone on the other end talk to me and arrange an ambulance allowed me to stay at home for as long as possible. 

    —Barbara A, Emu Plains NSW

  •  We were extremely impressed by the service and very grateful for your care and support each time we contacted you. We will have no hesitation in recommending your service to other family members and friends. 

    —Kevin H, Toowoomba, QLD

  •  Having the LifeGuard Unit brought a lot of comfort and security to both dad and his family. He knew he would always get a comforting voice in response to pressing his buzzer! 

    —Evelyn P, Wentworthville NSW

How LifeGuard Works

  1. Woman pressing transmitterIf you need help, push the red help button on the LifeGuard telephone, personal wrist transmitter or pendant. (If the button has been pressed accidentally, you can easily cancel the alarm.)

  2. Your LifeGuard Help Phone is activated immediately and it automatically communicates with the LifeGuard Emergency Response Centre.

  3. Nurse with headsetWithin seconds our Response Centre receives the signal where your name, address and medical history are displayed on our monitor screens. A qualified Nurse will talk to you through a loud speaker in the telephone unit. You do not need to be near the phone to reply.

  4. ParamedicEven if you can't answer, LifeGuard sends help right away. Whether it's a family member, friend, neighbour, or an ambulance, LifeGuard will send help immediately.